Ordering Process
How do I contact North Hill Chair Covers & Linens?
You may contact us by phone or email. Our knowledgeable customer service team is available weekdays until 10 PM CST and weekends until 3 PM CST at 850-937-6894.
How do I place an order?
Ordering from NORTH HILL CHAIR COVERS & LINENS is simple. You may order online with our easy checkout process or directly with a NORTH HILL CHAIR COVERS & LINENS representative.
What if I need to change my order?
Additions to an order may be made at any time, but additional charges may apply if expedited service is required. Reductions or cancellations must be made before the deadline date and time on your contract.
What is your cancellation policy?
Cancellations may be made before the deadline date listed on your contract.
Is there a minimum order?
No minimum order required.
Lost & Damaged Policies
What happens if something has been lost or damaged?
Upon return, all products are counted and inspected by NORTH HILL CHAIR COVERS & LINENS. You will be charged the replacement cost of all missing items or ones returned in damaged condition. You will not be charged for stains that occur under normal usage. However, you will be charged if stains occur from improper usage such as using linen to mop floors. Before returning tablecloths for return, make sure to remove any food, floral or other miscellaneous debris and rinse all charger plates.
Pricing Information
What are your shipping costs?
Shipping charges vary by location, weight and type of service. We normally ship via ground service with UPS, but can use expedited service or alternative carriers if necessary to meet the required receipt date.